FAQ

This page answers the most common questions people have about Artists.co.nz

Does it cost money to use Artists.co.nz?

Registration is Free. 

  • If you register you are allowed to comment on members items.
  • You will have the option to receive site information and any newsletters.
  • For a small fee you can create a Profile.
  • We invite you to try it for 28 days Free Trial.
  • Your Profile will remain intact and can be reopened at any stage after expiring, it will be able to reopen immediately, and will not need to be reentered from scratch.
  • You'll need a Profile which has been paid for to create a second Profile.

Go ahead and register here .

Here are some suggested affordable options, contact us to suggest another combination of features if there isn't a plan that fits your needs.

Plans

Items

Events

Sponsors

6 months

12 months

Small

15

5

0

$35

$60

Emarging

30

10

2

$55

$90

Pro

90

15

4

$75

$120

All prices in NZ Dollars are inclusive of GST.

Login problems

  1. If our confirmation email doesn't arrive in 24 hours, please check junk or spam folder of your email account.
  2. Try to login by submitting your email address as the Username and carefully entering your Password.

If you still have problem please contact us .

Forgot your Password

Please go to the home page  and click on the "Forgot my password" link in the login box, then submit your email address. You will get an email from us to allow you to change your password with a temporary code.

Change your Name, Email or Password

You can change your account settings at any time in the ADMIN  section of your account.

I can not add or edit Items, Events or Sponsors

The Profile which the items, events, or sponsors belong to might have expired. Check you Profile page for the duration of your current status.

If your Profile  has expired, you can purchase one of the affordable options below from the Profile section of your account.

If you can not add any new Items, Events or Sponsors, you may already have reached the Profile limit, and either need to recycle the events, or if you would like to add more considering upgrading your Profile.

Plans

Items

Events

Sponsors

6 months

12 months

Small

15

5

0

$35

$60

Emarging

30

10

2

$55

$90

Pro

90

15

4

$75

$120

All prices in NZ Dollars are inclusive of GST.

  • If you would like to increase your activity, you can upgrade your Profile type to include more volume, or add new Profiles for different types of participation in the Arts (you might be a performer, as well as a writer or visual artist).
  • You can delete older information at any time to ad something new. you Profile Status will indicate the maximum amount of content you are currently allowed at one time.

I can not add comments

To comment you need to log in  or register an account.

To login submit your username (main account email address) and password and click login.

If you don't have an account yet please register from here  (its free to register and become a member of the site).

Can I change comment subscription setting?

Go to Comment  in the 'My Account' and you will see that there is a subscription setting to edit on top.

Can I have multiple profiles?

Yes, it is possible.

But as long as you have an expired profile you can not create a new profile.

  1. Please purchase an existing profile first.
  2. Once your purchase is confirmed you will be able to create new trial profile with the same main account.

Notes:

  • If any of your profiles have the status of 'trial' you can not create another new trial profile. 
  • Please wait until your trial finished. 
  • Once the trial term has finished and your purchase is also confirmed you will be able to create next one.
  • You can purchase your profile at any stage, you do not have to wait for it to expire to purchase or upgrade.
  • If you purchase your profile and you can not wait until your trial term finished and wish to remove an unwanted profile please contact us enquiry@artists.co.nz.

What is the maximum file size?

You can upload up to 3MB per image and 10MB per video.

My upload item only shows the center of image.

For the thumbnail that is shown on the main pages - to keep site consistency - all images are centered and trimmed as required. The full image is visible on the Event, Item and Profile pages.

How do I delete an account

If you wish to delete your account, please contact us  with your email address and or as much information as possible to prove the account is yours.

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